Help: how Trajenda works.
The explanation that sits under Manual in the app, here by topic. Written for someone with a truck, not for an IT department.
Planning
- Getting started: everything hangs off the trip
Everything hangs off the trip. Two screens, search, and what the copper colour means.
- Planning a trip
A new trip, several stops, saved locations, pasting an order and duplicating a trip.
- The planning board
Dragging from To plan onto a driver, the side panel, undo and the list on a phone.
- The map: where everyone is, and what is wrong
Who needs attention, unusually long stops, looking back, handled and arrival alerts.
On the road
- The driver app
One stop at a time, every tap is a time, fifteen languages, no signal and one step back.
- Evidence on the road
Load check, securing, refusal, temperature, seals, pallets and extra work.
- Consignment note and proof of delivery
The CMR consignment note from the trip, box 18, and the proof of delivery the recipient signs.
Money
- Quotes
Draft, sending, terms, and why you ask for a reason when the answer is no.
- Invoices
Draft and final, invoicing from trips, tolls and diesel, VAT, sending and reminders.
- Receivables
Ageing, what is deliberately left out, pasting a bank statement and the VAT overview.
Working with others
- Subcontracting
A trip with another carrier, the margin as you type, and the CMR insurance.
- The customer portal
Letting customers and carriers follow along: what they see, what not, and revoking access.
- Hours and driving time
Hours from the status taps, 56 and 90 hours, badges per day and kilometres.
When things get stuck
- What Trajenda does not do
No load securing calculation, no tachograph, no bookkeeping, no route optimisation.
- Stuck
The driver does not see the trip, no notification arrives, an invoice cannot be changed.
Once signed in, you find the same explanation in the app under Manual, in fifteen languages.
Try it with your own trips.
Fourteen days free, no long contract.